How to Return an Item
Your item must be in its original unused condition to be returned unless it has a manufacturer defect. You must return the item within 60 days of your purchase.
- Please e-mail firstname.lastname@example.org to request a refund, and we will assign you a tracking number.
- Mail your returned item to the following address, which includes your tracking number:
- Include in your package a signed letter stating the reason for your return and the original receipt.
Returns Department [Include your tracking number here.]
953 East West Highway, #23
Takoma Park, MD 20912
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee. It will be deducted from your refund. In addition, we do not refund the original shipping and handling that you paid on the order.